Delivery methods and payment

Payment methods

You can pay with your credit card (VISA/Mastercard/American Express) or through PayPal or with a wire transfer. The payment methods will appear when you check out after confirming you agree to our general terms and conditions for your purchase. 

Shipment

We ship all products internationally using SEUR/ASM and local postal service in respective countries. 

If your product purchase exceeds 99EUR we ship your products for free to the following European countries: 

Austria, Belgium, Portugal, Denmark, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, The Netherlands, Poland, Romania, Slovakia, Slovenia, Sweden & The United Kingdom. 

When you have placed your order, you will receive en email with confirmation of your purchase together with an email that contains a track & trace number from SEUR/ASM, where you can follow your order. Should you not be able to view your order or shipment then please contact our customer service and we will help you. Please check if the emails have been sent to your spam folder. 

All bicycles are 100% revised by our bike mechanics before shipment including gears and brakes together with other parts. You simply need to attach the front wheel, the pedals and seat and turn the steering wheel before you start using the bicycle. 

All the products are insured for damages during shipment for safe delivery for our clients. It is therefore important you contact us immediately should the delivered package not be in perfect state upon delivery, and latest 24 hours.